Headquarters:

3250 Bloor St W, 16th Floor, ON M8X 2X9

Year founded:

1979

Number of employees:

2000

Phone:

1 888 871 0155

Email:

admin@constructionlegal.com.au

Website:

adp.ca

LinkedIn:

linkedin.com/company/adp

“We prioritise embracing cutting-edge technologies, creative problem solving and continuous improvement to enhance our premium funding solutions and provide exceptional value to our clients”

Brett Bastow, IQumulate Premium FundinG

James Lord

President

Elvira Ciambella

Vice President, Business Innovation, Transformation, and Shared Services

Mohamed Basma

General Manager, Small Business Services

Leadership

As president of ADP Canada, James Lord leads the strategic direction, growth, and operations of one of the country’s top providers of human capital management solutions. With a team of 2,000 associates nationwide, he guides the senior leadership team in delivering exceptional results and value to clients. Over his 27-year career at ADP, Lord has held diverse leadership roles across several business units, including major accounts, time and labour, small business services, and retirement and insurance services. He brings deep expertise in client and associate experience, sales growth, product innovation, and full P&L responsibility, consistently driving meaningful business outcomes.

President

James Lord

As vice president of business innovation, transformation, and shared services at ADP Canada, Elvira Ciambella leads a team central to advancing the company’s strategic priorities, transformation efforts, and continued growth. With over 32 years at ADP, she brings deep institutional knowledge and a proven track record of leadership across multiple areas, including enterprise learning, global product and technology, service delivery, and implementation. With more than 25 years in operational leadership, Ciambella has a comprehensive understanding of the Canadian business and continues to drive innovation and efficiency, helping position ADP Canada for long-term success in a rapidly evolving market.

Vice President, Business Innovation, Transformation, and Shared Services

Elvira Ciambella

Mohamed Basma leads ADP Canada’s small business services division, overseeing the end-to-end client journey, from implementation through to service delivery. His focus is on ensuring small business clients are successful, supported, and fully satisfied with their HCM solutions. Since joining ADP in 2018 as vice president of service strategy and operations, Basma has held several key leadership roles. He previously led the outsourcing service organization and later oversaw service delivery across all market segments, including small business, mid-market, up-market, and national accounts. With a strong client-centric approach, Basma is committed to delivering exceptional experiences and driving long-term client success.

General Manager, Small Business Services

Mohamed Basma

BRETT BASTOW, IQUMULATE PREMIUM FUNDINGs

Leadership

Carlos Gonzalez

Vice President/General Manager, Majors and Nationals Account Services

Carlos Gonzalez is vice president and general manager of ADP Canada’s majors and nationals account services. He leads these segments with full accountability for growth, operations, and financial performance while overseeing the complete client journey, from implementation to ongoing service, including comprehensive services. Since joining ADP in 2014, Gonzalez has held several senior leadership roles, including division vice president of implementation and upgrades and vice president of field enablement. Known for his strategic mindset and operational expertise, Gonzalez has played a key role in advancing service delivery, driving efficiency, and ensuring clients consistently receive exceptional value and support.

Vice President/General Manager, Majors and Nationals Account Services

Carlos Gonzalez

Doran Yacobi

Principal Lawyer

Doran Yacobi represents leading national insurers in property damage litigation across all states. With his extensive knowledge and experience, he is frequently sought after by clients for strategic advice, offering clear and practical recommendations on current best practices throughout Australia. Yacobi has been a key figure in credit hire car and repair litigation nationwide, working closely with clients to develop innovative strategies in this evolving and complex field. He prides himself on fostering strong, lasting relationships with clients, passionately advocating for their strategic interests to secure excellent outcomes in challenging cases.

Principal Lawyer

Doran Yacobi

Stevens & Associates Lawyers is a leading and trusted employment law firm based in Sydney known for delivering high-quality legal expertise in the area of employment law and industrial relations across Australia, alongside a proven track record of effectively and swiftly resolving a variety of workplace law issues. In the past year, the firm’s growth has been notable. It has: • experienced a 213% growth in the number of client matters, increasing from 149 client matters in the 2022 financial year to 390 client matters in the 2023 financial year • improved its online visibility, leading to over 50 online enquiries each month and a conversion rate of client leads of up to 40% • significantly expanded the breadth and type of matters that it advises on day to day, which has increased the firm’s skillsets, diversity and resilience • expanded its community outreach by collaborating with local Sydney venues for client seminars and continuing active participation in a Sydney small/family business group Stevens & Associates Lawyers has adapted to digital trends by implementing an effective strategy with SEO and web design, resulting in a structural shift that has seen increased representation of employees where the firm previously mainly advised employers. The firm’s recognition as a “Fast Firm” attests to its momentum in the employment law space.

“IQumulate is on a technology journey, and we’re just getting started”

Wayne Tower, IQumulate Premium Funding

Steve Tchepak

National Underwriting Manager

Michael Prokopis

Manager – Southern Region

Jeffrey Valdivia

Manager – Commercial Strata

Pam Chhabra

Manager – Residential Strata

Steve Tchepak became the national underwriting manager at CHU in June 2019. He has over 13 years of experience in strata management and strata insurance. He has held various positions, including commercial underwriter, team leader and NSW and ACT branch manager.

National Underwriting Manager

Steve Tchepak

Thierry Pascal has over 13 years of experience in business and corporate banking in various financial/credit analytical and relationship management roles with the NAB and CBA. After a career break to undertake postgraduate studies, he joined GE Capital as a senior risk analyst in premium funding in 2010. Following the divestment of the premium funding business to the Macquarie Group in 2015, he joined Macquarie Premium Funding and was promoted to credit risk manager, where he led the credit underwriting team. Following the re-branding to IQumulate Premium Funding, Pascal was recently promoted to head of credit and legal, a role that sees him manage the credit underwriting team as well as oversee IQumulate’s in-house legal function. Pascal holds undergraduate and postgraduate tertiary qualifications in accounting and law.

Head of Credit and Legal

Thierry Pascal

Cemal Akgul sees the head of risk and collections role as pivotal in guiding and influencing business decisions. He has more than 15 years of experience across financial and government services, most recently with the NDIS, where he was the leading consultant driving the Risk Management process’ nationwide. Prior to that, he served various roles at BMW Finance across the United States, Hong Kong, Germany and Australia. During Akgul’s tenure at BMW Finance, he predominately worked in risk management, guiding the organisation through seismic changes between 2016 and 2018. In his time prior, he was based out of New York, leading BMW Finance’s American subsidiary's market risk and data analytics teams between 2011 and 2016. Akgul values a balanced approach to business, encourages a positive work culture and is passionate about teaching and guiding the business and individuals at IQumulate.

Head of Risk and Collections

Cemal Akgul

Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager. As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.

Commercial Manager

Stephen McMillan

One culmination of these efforts has been the real-world, needs-based IQEdge solution. A one-stop online quoting tool designed for both the Australian and New Zealand markets, IQEdge delivers quotes in under 60 seconds. Plus, the solution offers quote comparison and quote versioning capabilities, enabling users to review vital historical and financial data in a single page view. IQEdge can streamline and automate application processing, underwriting document verification and payment collection, cutting the need for manual labour and minimising processing errors. A digital “self-service” platform, IQEdge, reduces the need for customer and administrative support. Meanwhile, borrowers can access their accounts, make payments and manage their policies independently and through sales and support teams, which are always available for further assistance. “We’ve created a quality platform that simplifies the quoting process yet amplifies the customer experience,” says Gordon. “It’s a real game changer.” IQumulate offers an online digital quoting tool to clients. The best-in-market solution enables IQumulate to tailor funding offerings to brokers that align with their prefered distribution channel.

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Broker communication, training and development

BDM support

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Broker's Pick – Personal Accident and Illness Insurance

Brokers’ Pick

Strata cover

What does IQumulate have in mind for the future? “IQumulate is on a technology journey, and we’re just getting started,” says Wayne Tower, CEO. “Through continuous engagement with our clients, partners, marketplace and industry, we will listen to the needs as they arise and position our business to be agile and respond to changes as they occur. “Faster decision-making innovations such as AI-powered decision support systems can expedite the underwriting and approval process, leading to quicker responses to clients. This can improve client satisfaction and potentially attract more business, with the potential to allow IQumulate to capture a larger market share, whilst continuing to deliver service excellence to clients.” “As forward-thinkers with a digital and ‘do it better’ mindset, we collectively and proactively look to learn and improve on our customer experience for our clients, paving the way for successful business outcomes for our clients and our business in the coming years ahead. “We’re excited for the future and look forward to what’s on the horizon.”

IQumulate invests in education and people, which are vital to attracting new business and talent to the company. “We have long tenures for several of our key staff, including some in leadership positions, and this sound working knowledge of our business, practices and industry provides great insights and a wealth of experience to offer our clients,” says Bastow. “Our new head of sales, Graeme Gordon, formerly manager for New Zealand, joins us in Australia to drive our sales strategy and lead our team to successful outcomes for our clients and our business. We look forward to great things ahead with Graeme as he continues to be active and present in the New Zealand market as well as building sound working relationships and new connections in Australia.” Clients can also expect a lot from working with IQumulate. “Through active engagement with our trusted broker network, IQumulate provides relevant information, education and training content,” says Graeme Gordon, head of sales. “Our clients can expect IQumulate to support their business in several ways, providing an understanding of what premium funding solutions are available and how IQumulate can spread the cost of insurance and help borrowers get the right level of insurance cover to free up their cash flow for other expenses or business growth opportunities. Premium funding is often considered a tool for those who simply cannot afford to pay their premiums in full. While this is certainly a significant driver for many, it is also successfully used by profitable companies who use premium funding to manage their cash flows more wisely or better manage their liquidity.”

What does IQumulate have in mind for the future? “IQumulate is on a technology journey, and we’re just getting started,” says Wayne Tower, CEO. “Through continuous engagement with our clients, partners, marketplace and industry, we will listen to the needs as they arise and position our business to be agile and respond to changes as they occur. “Faster decision-making innovations such as AI-powered decision support systems can expedite the underwriting and approval process, leading to quicker responses to clients. This can improve client satisfaction and potentially attract more business, creating a competitive advantage with the potential to allow IQumulate to command premium pricing or capture a larger market share. “As forward-thinkers with a digital and ‘do it better’ mindset, we collectively and proactively look to learn and improve on our customer experience for our clients, paving the way for successful business outcomes for our clients and our business in the coming years ahead. “We’re excited for the future and look forward to what’s on the horizon.”

Adam Basaldella

Manager – Claims

Product Manager

Claire Watson

Commercial Manager

Stephen McMillan

Claire Watson

Product Manager

Claire Watson

Product Manager

Claire Watson

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xxxxx

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Ivan Verescuk

Chief Executive Officer and Managing Director

Shaun O’Brien

Head of Underwriting

Emily Walker

Head of Strata and Development

Rex Oakman

Head of Operations and Risk

Sandy Newton

Head of Underwriting

Andrew Mitchell

Manager – NSW

Michael Prokopis

Manager – Southern Region

Pam Chhabra

Manager – Residential Strata

Jeffrey Valdivia

Manager – Commercial Strata

Adam Basaldella

Manager – Claims

ADP Canada offers HR and payroll solutions by combining technological innovation with deep human insight. It stands out as a proven and forward-thinking leader in the human capital management (HCM) space. The firm helps solve some of HR’s most pressing challenges—managing complex payroll, maintaining regulatory compliance across multiple provinces, and improving workforce engagement. ADP helps clients see reductions in administrative burden, fewer compliance errors, and increased employee satisfaction thanks to user-friendly self-service tools. These outcomes can drive higher productivity, better decision-making, and enhanced retention. At the heart of ADP Canada lies a people-first philosophy. The company champions inclusivity, integrity, and personal authenticity, fostering an environment where employees are encouraged to grow and lead. This cultural foundation supports a collaborative workplace that prioritizes mentorship, continuous learning, and professional development. What sets ADP Canada apart is its ability to blend longstanding expertise with agile innovation. With decades of experience and deep local compliance knowledge, the firm is equipped to help Canadian businesses navigate complex employment regulations and evolving workforce challenges. Its robust, cloud-based HCM solutions—such as the highly acclaimed ADP Workforce Now®—are designed to scale, offering everything from payroll automation and benefits administration to AI-powered talent management and analytics.

The company’s flexibility in service delivery—tailored to businesses of all sizes—demonstrates its focus on meeting clients where they are and helping them thrive. ADP Canada’s bilingual support and reliable platforms also ensures clients enjoy a seamless user experience and peace of mind. Recently ADP Canada has placed strategic emphasis on evolving its cloud-based HCM platforms. Enhancements to ADP Workforce Now have enabled businesses to simplify workforce management and gain more actionable insights, significantly improving operational efficiency across HR and payroll functions. This has positioned ADP as a key enabler of digital transformation within HR departments, as their tools provide: valuable workforce insights enhance the employee experience stronger engagement improved productivity Under the strategic leadership of ADP Canada President Jim Lord, the company has embraced a model that integrates innovation, client centricity, and inclusive growth. The leadership team’s commitment to technological advancement and employee engagement has solidified ADP’s status as a trusted partner in the Canadian HR ecosystem. Recognition such as the Readers’ Choice 2025 award by Canadian HR Reporter is a testament to their success in aligning people, service, and product strategies for long-term impact. Gaining industry acclaim only strengthens ADP Canada’s resolve as it is committed to continually raising the bar, staying ahead of market trends, and addressing emerging needs with adaptable, inclusive, and secure HR technology. Innovation is both planned and responsive—shaped by client and employee feedback—ensuring that every solution is grounded in real-world value. For HR professionals seeking a partner who understands both the human and operational sides of business, ADP Canada offers compelling, future-ready solutions.