Headquarters:
Toronto, ON
Year founded:
1949 (Canadian operations started in 1979)
Number of employees:
2,500
Phone:
866 622 8153
Email:
melissa.murphy@ualberta.ca
Website:
adp.ca
LinkedIn:
linkedin.com/company/adp
“Everything we do as an organization is to serve our agents in a meaningful way, which is to provide industry-leading insurance solutions when they need them the most”
Mark Maher, Jencap
ADP CANADA
Holger Kormann
President
Helen Vesce
Division Vice President, Service Delivery
Mohamad Chakroun
Vice President, Product Development
Leadership
As President of ADP Canada, Holger Kormann is responsible for the overall strategic management, direction and growth for the country’s leading provider of people management solutions. He leads ADP Canada’s senior leadership team and its 2,000 associates across the country.
Kormann joined ADP in December 2015, bringing with him two decades of experience and leadership in the information technology and outsourcing industries in North America and Europe. He received his BA degree from the University of Applied Sciences in Hamburg, Germany and an MBA from the University of Hamburg. He lives with his family in Toronto, Ontario.
President
Holger Kormann
Helen Vesce is accountable for the entire service portfolio in Canada. With over 26 years of experience, she joined ADP in 2007 and began her career as the vice president of the Project Management Office for ADP’s US-based Small Business Solutions division. She transitioned from division to frontline operations and was promoted to vice president of client services for the largest small business region.
Vesce is a certified Project Management Professional and Six Sigma green belt. She holds a master’s certificate in Project Management from George Washington University and a bachelor’s degree in Business Management from Ramapo College of New Jersey.
Division Vice President, Service Delivery
Helen Vesce
Mohamad Chakroun leads the product management and development organization for the Canada product portfolio. He has over 25 years of experience delivering enterprise software solutions and leading transformational initiatives focused on accelerating product delivery, improving the customer experience, and increasing employee engagement.
Prior to joining ADP, Mohamad was vice president, research and development at Ceridian. Before Ceridian, he was vice president of product development at ParTech. He also held senior roles at Teranet, Nokia Networks, and Ericsson Communication. He holds a bachelor’s degree in computer science from Concordia University in Montréal and an MBA from the Ivey Business School at Western University in Ontario.
Vice President, Product Development
Mohamad Chakroun
“Everything we do as an organization is to serve our agents in a meaningful way, which is to provide industry-leading insurance solutions when they need them the most”
Mark Maher, Jencap
“Our team has successfully executed on an aggressive acquisition and integration plan over the last few years, which has contributed greatly to our strong market position”
John Jennings, Jencap
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“Our team has successfully executed on an aggressive acquisition and integration plan over the last few years, which has contributed greatly to our strong market position”
John Jennings, Jencap
“Everything we do as an organization is to serve our agents in a meaningful way, which is to provide industry-leading insurance solutions when they need them the most”
Mark Maher, Jencap
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Carlos Gonzalez
Division Vice President, Implementation and Upgrades
Carlos Gonzalez leads the implementation and upgrades team at ADP Canada. He joined ADP in 2014, most recently as division vice president, field enablement and previously as VP, continuous improvement. Prior to ADP, Gonzalez held several senior leadership roles within Canada’s telecommunications industry. He earned a bachelor’s business degree from Toronto Metropolitan University.
He is a member of the Board of Directors at Adventure Place, a child and family centre that works with families and care providers to strengthen children’s social, emotional, and adaptive functioning in all environments. Carlos and his family live in Vaughan, Ontario.
Division Vice President, Implementation and Upgrades
Carlos Gonzalez
Shannon Leblanc
Strategic Initiatives Officer
Shannon Leblanc joined HRHSE in 2022 as strategic initiatives officer. She is responsible for leading and supporting departmental strategic initiatives and coordinating departmental processes and governance items. She co-chaired the working group that developed the culture of care and co-chairs the implementation team.
Leblanc holds an MSc from the U of A and a Project Leadership Certificate from the Northern Alberta Institute of Technology. Prior to joining HRHSE, Leblanc worked in a program leadership role within Facilities and Operations at the U of A. She is passionate about bringing positive change to the organization and is delighted to contribute to the culture of care.
Strategic Initiatives Officer
Shannon Leblanc
ADP Canada designs better ways to work by providing cutting-edge products, premium services and exceptional experiences that enable people to reach their full potential. The company offers HR, talent, time management, benefits and payroll solutions informed by data and created for organizations of all types and sizes. ADP Canada has a strong history of developing products that simplify work and shape the changing workplace environment.
“Our team has successfully executed on an aggressive acquisition and integration plan over the last few years, which has contributed greatly to our strong market position”
John Jennings, Jencap
Danny Mah
Faculty Safety Officer
Greg Hodgson
Occupational Hygienist
Rhonda English
Chief Marketing Officer
Evelyn Peng
Chief Risk Officer
Danny Mah joined the U of A in 2011 and has worked in a number of roles, most recently as a faculty safety officer. Currently, Mah leads incident investigations and tackles all kinds of workplace-related safety challenges. He views the culture of care initiative as an opportunity to enhance safety practices university-wide. His familiarity with researchers, staff, and students across the university makes him a key contributor to the project. Before joining the U of A, he worked with Alberta Occupational Health and Safety for 23 years, including as a lead investigator for the Serious Injuries and Fatalities Unit.
Faculty Safety Officer
Danny Mah
Greg Hodgson joined human resources, health, safety and environment as occupational hygienist at the University in 2016. In this role, he provides expert advice and guidance to protect employees’ health in the workplace. Hodgson was one of the initial authors on an internal report about the U of A’s safety culture, which led to his involvement in the planning, drafting, and implementation of the culture of care. He has an MSc in Environmental Health Sciences from the University of Alberta. He is also a Certified Industrial Hygienist and a Canadian Registered Safety Professional.
Occupational Hygienist
Greg Hodgson
Rhonda English is a CPA, CMA and obtained her Honors Bachelor of Arts in Business Administration and her MBA from the Ivey Business School at the University of Western Ontario. Rhonda joined CM Club Group as vice president of insurance, then took the role of vice president corporate marketing, overseeing business insights & analytics and the acquisition and retention of the CM lines of business. In 2016, she was named chief marketing officer, taking on additional responsibility for travel and membership product, digital, and the government & community relations advocacy team.
Chief Marketing Officer
Rhonda English
Evelyn Peng started at CCG in 2017 as director of risk management and now serves as the chief risk officer for the organization. She has a Bachelor of Science in Biotechnology and a Master’s in Accounting from the University of Waterloo. She has extensive experience with enterprise risk management, specializing in operational risk management, and financial risk management. Evelyn is a Chartered Accountant and a Financial Risk Manager.
Chief Risk Officer
Evelyn Peng
Evelyn Peng started at CCG in 2017 as director of risk management and now serves as the chief risk officer for the organization. She has a Bachelor of Science in Biotechnology and a Master’s in Accounting from the University of Waterloo. She has extensive experience with enterprise risk management, specializing in operational risk management, and financial risk management. Evelyn is a Chartered Accountant and a Financial Risk Manager.
Chief Risk Officer
Evelyn Peng
Evelyn Peng started at CCG in 2017 as director of risk management and now serves as the chief risk officer for the organization. She has a Bachelor of Science in Biotechnology and a Master’s in Accounting from the University of Waterloo. She has extensive experience with enterprise risk management, specializing in operational risk management, and financial risk management. Evelyn is a Chartered Accountant and a Financial Risk Manager.
Chief Risk Officer
Evelyn Peng
Sarah M Stewart
Associate Vice President,
Leasing and Call Centre Operations
Karen Bannister, CM
Vice President, Marketing
Dave Longbottom
Chief Technology Officer
Alex Ventura
Head of Marketing
Damian Palovick
Senior Vice President of Underwriting
AXA XL – Delegated Authority Programs, North America
Dr. Mary Lavoie
Head of Risk Management and Senior Vice President
AXA XL – Delegated Authority Programs, North America
Mark Bernacki
Chief Underwriting Officer
Ryan Armijo
Chief Operating Officer, Underwriting Division
Bob Petrilli
President, Underwriting Division
“Despite the challenging claims environment, QBE’s coverage and risk appetite have remained consistent. Brokers and customers know and understand our risk appetite and the cover we offer, providing them with certainty for the future,” says Erica Kofie, head of cyber proposition. “We put our customers at the centre of our business, responding to brokers in a proactive and timely manner and working with the customer to understand their unique risk profile and tailor appropriate solutions.”
Kofie adds, “Through 2022, QBE successfully delivered significant growth in the cyber sector, reflecting the depth and strength of our team. We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations.”
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Earlene Huntley
Group Chief Financial Officer
Melissa Abramowitz
General Counsel, Chief Compliance Officer and Chief Privacy Officer
Melissa Abramowitz has been practicing corporate and commercial law for over 20 years, with an emphasis on the financial services industry. She joined CAA Club Group in 2014, and currently serves as the General Counsel, Chief Compliance Officer and Chief Privacy Officer of CCG and its affiliated companies. At CCG, Melissa provides strategic legal advice on a broad range of matters including corporate governance, licensing, distribution, marketing and advertising, commercial contracts and regulatory compliance. She holds a Bachelor of Civil Law (B.CL) and Bachelor of Laws (LLB) from McGill University and a Certificate in Regulatory Compliance for Financial Institutions from Osgoode.
General Counsel, Chief Compliance Officer and Chief Privacy Officer
Melissa Abramowitz
Earlene Huntley joined CAA in 2014 as director, tax and was promoted to AVP, tax in 2016, and to her current role as group chief financial officer of CAA Club Group in February 2017. In her role, she is responsible for all aspects of finance. She is a graduate of the University of the West Indies where she earned her BSc. Accounting (Hons) and is a Fellow of the Association of Chartered Certified Accountants in the United Kingdom.
Group Chief Financial Officer
Earlene Huntley
Simon Williams
Chief Strategy & Distribution Officer, Arch Insurance International
and Active Underwriter, Syndicate 1955
Simon Williams
Chief Strategy & Distribution Officer, Arch Insurance International
and Active Underwriter, Syndicate 1955
Earlene Huntley joined CAA in 2014 as director, tax and was promoted to AVP, tax in 2016, and to her current role as group chief financial officer of CAA Club Group in February 2017. In her role, she is responsible for all aspects of finance. She is a graduate of the University of the West Indies where she earned her BSc. Accounting (Hons) and is a Fellow of the Association of Chartered Certified Accountants in the United Kingdom.
Group Chief Financial Officer
Earlene Huntley
Melissa Abramowitz has been practicing corporate and commercial law for over 20 years, with an emphasis on the financial services industry. She joined CAA Club Group in 2014, and currently serves as the General Counsel, Chief Compliance Officer and Chief Privacy Officer of CCG and its affiliated companies. At CCG, Melissa provides strategic legal advice on a broad range of matters including corporate governance, licensing, distribution, marketing and advertising, commercial contracts and regulatory compliance. She holds a Bachelor of Civil Law (B.CL) and Bachelor of Laws (LLB) from McGill University and a Certificate in Regulatory Compliance for Financial Institutions from Osgoode.
General Counsel, Chief Compliance Officer and Chief Privacy Officer
Melissa Abramowitz
Melissa Abramowitz
General Counsel, Chief Compliance Officer and Chief Privacy Officer
Earlene Huntley
Group Chief Financial Officer
Earlene Huntley joined CAA in 2014 as director, tax and was promoted to AVP, tax in 2016, and to her current role as group chief financial officer of CAA Club Group in February 2017. In her role, she is responsible for all aspects of finance. She is a graduate of the University of the West Indies where she earned her BSc. Accounting (Hons) and is a Fellow of the Association of Chartered Certified Accountants in the United Kingdom.
Group Chief Financial Officer
Earlene Huntley
Melissa Abramowitz has been practicing corporate and commercial law for over 20 years, with an emphasis on the financial services industry. She joined CAA Club Group in 2014, and currently serves as the General Counsel, Chief Compliance Officer and Chief Privacy Officer of CCG and its affiliated companies. At CCG, Melissa provides strategic legal advice on a broad range of matters including corporate governance, licensing, distribution, marketing and advertising, commercial contracts and regulatory compliance. She holds a Bachelor of Civil Law (B.CL) and Bachelor of Laws (LLB) from McGill University and a Certificate in Regulatory Compliance for Financial Institutions from Osgoode.
General Counsel, Chief Compliance Officer and Chief Privacy Officer
Melissa Abramowitz
Management liability
Arch Insurance’s management liability team is dedicated to addressing the needs of our partners. Our underwriting approach is to recognize and address exposures particular to each insured and offer creative solutions for our customers including complex risk and hard-to-place industries.
Know more here: insurance.archgroup.com/north-america/canada/offering/management-liability
Cyber
Arch Insurance’s experienced underwriting team takes a forward-looking approach to writing network security, privacy and media liability for mid-to-large accounts.
Professional liability
Arch Insurance’s professional liability team is positioned to offer professional liability programs for financial service firms.
“Our thriving agency partnerships, long-tenured carrier relationships and strong leadership team are proof of Jencap’s values-centric work environment,” says Mark Maher, president of Jencap.
“Everything we do as an organization is to serve our agents in a meaningful way, which is to provide industry-leading insurance solutions when they need them the most. Our brokers internally work very collaboratively. We check our egos at the door and work together to set our agency partners and their clients up for success by leveraging each other’s geographic expertise, carrier relationships and contracts, and technical expertise,” he adds.
Jencap’s areas of specialization include environmental; workers’ compensation; property; construction; habitational/real estate; transportation/garage; cannabis; cyber, management, and professional liability; manufacturing; healthcare; and many more.
Jencap is committed to employing innovative enterprise-wide technology solutions that support their underwriters in making more timely and effective risk decisions. As such, they launched Two Sigma Insurance Quantified’s SubmissionIQ in 2022. SubmissionIQ equips their underwriters with the data they need to make smart and strategic risk assessments, further supporting them in implementing best-in-class business processes.
The common thread woven through Jencap’s success is its people, as they have the best brokers and support staff in the industry. Fun fact: 20% of Jencap’s staff are employee equity holders. They don’t just say that their team members “own it” – they really do! This adds a unique layer of commitment and dedication to their job and the company’s success.
“Our team has successfully executed on an aggressive acquisition and integration plan over the last few years, which has contributed greatly to our strong market position. Each acquisition has provided geographic expansion, new market access, exclusive programs and niche specialization,” says Jencap Chief Executive Officer John Jennings.
To date, they have acquired 19 companies and rebranded 10 of those companies to Jencap.
Click here for more information on Jencap.
Medals
Marine
Brokers’ Pick – Homeowners
Broker's Pick – Personal Accident and Illness Insurance
Turnaround time – claims
BDM support
Broker communication, training and development
Overall service level
BDM support
BDM support
Medal
Overall service level
Broker communication, training and development
BDM support
Turnaround time – claims
Broker's Pick – Personal Accident and Illness Insurance
Marine
Brokers’ Pick – Homeowners
Medals
Overall service level
Broker communication, training and development
BDM support
Turnaround time – claims
Broker's Pick – Personal Accident and Illness Insurance
Marine
Brokers’ Pick – Homeowners
melissa.murphy@ualberta.ca
melissa.murphy@ualberta.ca
Medals
