Headquarters:

Edmonton, Alberta

Year founded:

1908

Number of employees:

14,000

Phone:

587 990 5188

Email:

melissa.murphy@ualberta.ca

Website:

ualberta.ca/human-resources-health-safety-environment/index

LinkedIn:

linkedin.com/company/renovation-underwriting

“Everything we do as an organization is to serve our agents in a meaningful way, which is to provide industry-leading insurance solutions when they need them the most”

Mark Maher, Jencap

UNIVERSITY OF ALBERTA HRHSE DEPARTMENT

Tanya Wick

Associate Vice President, HRHSE

Philip Stack

Director, Health, Safety and Environment

Melissa Murphy

Director, Talent Management

Leadership

Tanya Wick joined the University of Alberta in 2021 as the AVP for Human Resources, Health, Safety and Environment. She led the creation of the “culture of care” concept and co-chaired the university advisory committee to bring it to fruition, earning support across all university levels. Throughout her career, Wick has leveraged her determination and dedication to exceed goals. Her contributions have been recognized on numerous occasions, including being named the CPHR HR Professional of the Year and the first-ever recipient of the Forest Product Association of Canada’s Women in Forestry Award of Excellence.

Associate Vice President, HRHSE

Tanya Wick

Philip Stack is the director for health, safety, and environment at the University of Alberta. With more than 30 years in health care and higher education, Stack has gained extensive experience in driving change and continuous improvement in the areas of integrated planning, health, and safety and risk management. He has published, presented and taught extensively on these topics. Stack served as the co-chair of the working group that developed the Culture of Care Safety Action Plan and currently co-chairs the implementation team. Stack holds a Diploma in Business Administration, a BA in Economics and Political Science, and a master’s degree in Health Services Administration.

Director, Health, Safety and Environment

Philip Stack

Melissa Murphy joined the University of Alberta in 2021 as director, talent management. In her role, she leads strategic talent sourcing, employee engagement, health and well-being, and organizational culture for the University. Prior to joining the University, she spent almost two decades in the HR industry across all its facets. Murphy is passionate about fostering collaborative partnerships, driving organizational change, and supporting employee health and well-being across organizations. With her passion for employee health and safety, she supported the culture of care from initial concept to the initiative launch.

Director, Talent Management

Melissa Murphy

“Everything we do as an organization is to serve our agents in a meaningful way, which is to provide industry-leading insurance solutions when they need them the most”

Mark Maher, Jencap

“Our team has successfully executed on an aggressive acquisition and integration plan over the last few years, which has contributed greatly to our strong market position”

John Jennings, Jencap

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“Our team has successfully executed on an aggressive acquisition and integration plan over the last few years, which has contributed greatly to our strong market position”

John Jennings, Jencap

“Everything we do as an organization is to serve our agents in a meaningful way, which is to provide industry-leading insurance solutions when they need them the most”

Mark Maher, Jencap

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Jane Xu

Director, Organizational Development

Jane Xu joined the University of Alberta in 2022 as director, organizational development. In her role, Xu leads learning and leadership development for employees and teams, succession planning, and talent development for the University. Her expertise in building learning pieces, particularly toolkits for employee health and safety, supports the successful implementation of the culture of care. Prior to joining the University of Alberta, she led learning, talent management, organizational development, and HR partnership teams in Singapore and China for over 20 years. She is passionate about helping people and organizations grow and transform.

Director, Organizational Development

Jane Xu

Shannon Leblanc

Strategic Initiatives Officer

Shannon Leblanc joined HRHSE in 2022 as strategic initiatives officer. She is responsible for leading and supporting departmental strategic initiatives and coordinating departmental processes and governance items. She co-chaired the working group that developed the culture of care and co-chairs the implementation team. Leblanc holds an MSc from the U of A and a Project Leadership Certificate from the Northern Alberta Institute of Technology. Prior to joining HRHSE, Leblanc worked in a program leadership role within Facilities and Operations at the U of A. She is passionate about bringing positive change to the organization and is delighted to contribute to the culture of care.

Strategic Initiatives Officer

Shannon Leblanc

The University of Alberta (U of A) is a large, research-intensive institution with five campuses in two cities; 40,000 students; and approximately 14,000 staff. The U of A’s Human Resources, Health, Safety and Environment (HRHSE) department is composed of exceptional staff creating a people-focused culture to support the institution’s vision. The U of A is committed to questioning the status quo, driving excellence, and leading with purpose. It leads with purpose in creating a workplace culture that supports the institution in strengthening its core teaching, research, community engagement, and student enrichment experience. HRHSE is a values-based department that incorporates trust, accountability, relationship building, and safety in all its activities. HRHSE’s employees are committed to living these values and are grounded in the conviction that leadership should be demonstrated, encouraged, and supported at all levels of the institution. The six teams at HRHSE responsible for providing the highest quality services to the campus community are Total Rewards; Talent Management; Organizational Development; Health, Safety, and Environment; Employee and Labour Relations; and HR Service Partnerships.

“Our team has successfully executed on an aggressive acquisition and integration plan over the last few years, which has contributed greatly to our strong market position”

John Jennings, Jencap

Danny Mah

Faculty Safety Officer

Greg Hodgson

Occupational Hygienist

Rhonda English

Chief Marketing Officer

Evelyn Peng

Chief Risk Officer

Danny Mah joined the U of A in 2011 and has worked in a number of roles, most recently as a faculty safety officer. Currently, Mah leads incident investigations and tackles all kinds of workplace-related safety challenges. He views the culture of care initiative as an opportunity to enhance safety practices university-wide. His familiarity with researchers, staff, and students across the university makes him a key contributor to the project. Before joining the U of A, he worked with Alberta Occupational Health and Safety for 23 years, including as a lead investigator for the Serious Injuries and Fatalities Unit.

Faculty Safety Officer

Danny Mah

Greg Hodgson joined human resources, health, safety and environment as occupational hygienist at the University in 2016. In this role, he provides expert advice and guidance to protect employees’ health in the workplace. Hodgson was one of the initial authors on an internal report about the U of A’s safety culture, which led to his involvement in the planning, drafting, and implementation of the culture of care. He has an MSc in Environmental Health Sciences from the University of Alberta. He is also a Certified Industrial Hygienist and a Canadian Registered Safety Professional.

Occupational Hygienist

Greg Hodgson

Rhonda English is a CPA, CMA and obtained her Honors Bachelor of Arts in Business Administration and her MBA from the Ivey Business School at the University of Western Ontario. Rhonda joined CM Club Group as vice president of insurance, then took the role of vice president corporate marketing, overseeing business insights & analytics and the acquisition and retention of the CM lines of business. In 2016, she was named chief marketing officer, taking on additional responsibility for travel and membership product, digital, and the government & community relations advocacy team.

Chief Marketing Officer

Rhonda English

Evelyn Peng started at CCG in 2017 as director of risk management and now serves as the chief risk officer for the organization. She has a Bachelor of Science in Biotechnology and a Master’s in Accounting from the University of Waterloo. She has extensive experience with enterprise risk management, specializing in operational risk management, and financial risk management. Evelyn is a Chartered Accountant and a Financial Risk Manager.

Chief Risk Officer

Evelyn Peng

Chief Risk Officer

Evelyn Peng

Chief Risk Officer

Evelyn Peng

Sarah M Stewart

Associate Vice President, Leasing and Call Centre Operations

Karen Bannister, CM

Vice President, Marketing

Dave Longbottom

Chief Technology Officer

Alex Ventura

Head of Marketing

Damian Palovick

Senior Vice President of Underwriting AXA XL – Delegated Authority Programs, North America

Dr. Mary Lavoie

Head of Risk Management and Senior Vice President AXA XL – Delegated Authority Programs, North America

Mark Bernacki

Chief Underwriting Officer

Ryan Armijo

Chief Operating Officer, Underwriting Division

Bob Petrilli

President, Underwriting Division

“Despite the challenging claims environment, QBE’s coverage and risk appetite have remained consistent. Brokers and customers know and understand our risk appetite and the cover we offer, providing them with certainty for the future,” says Erica Kofie, head of cyber proposition. “We put our customers at the centre of our business, responding to brokers in a proactive and timely manner and working with the customer to understand their unique risk profile and tailor appropriate solutions.” Kofie adds, “Through 2022, QBE successfully delivered significant growth in the cyber sector, reflecting the depth and strength of our team. We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations.”

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Earlene Huntley

Group Chief Financial Officer

Melissa Abramowitz

General Counsel, Chief Compliance Officer and Chief Privacy Officer

Melissa Abramowitz has been practicing corporate and commercial law for over 20 years, with an emphasis on the financial services industry. She joined CAA Club Group in 2014, and currently serves as the General Counsel, Chief Compliance Officer and Chief Privacy Officer of CCG and its affiliated companies. At CCG, Melissa provides strategic legal advice on a broad range of matters including corporate governance, licensing, distribution, marketing and advertising, commercial contracts and regulatory compliance. She holds a Bachelor of Civil Law (B.CL) and Bachelor of Laws (LLB) from McGill University and a Certificate in Regulatory Compliance for Financial Institutions from Osgoode.

General Counsel, Chief Compliance Officer and Chief Privacy Officer

Melissa Abramowitz

Earlene Huntley joined CAA in 2014 as director, tax and was promoted to AVP, tax in 2016, and to her current role as group chief financial officer of CAA Club Group in February 2017. In her role, she is responsible for all aspects of finance. She is a graduate of the University of the West Indies where she earned her BSc. Accounting (Hons) and is a Fellow of the Association of Chartered Certified Accountants in the United Kingdom.

Group Chief Financial Officer

Earlene Huntley

Simon Williams

Chief Strategy & Distribution Officer, Arch Insurance International and Active Underwriter, Syndicate 1955

Simon Williams

Chief Strategy & Distribution Officer, Arch Insurance International and Active Underwriter, Syndicate 1955

Group Chief Financial Officer

Earlene Huntley

General Counsel, Chief Compliance Officer and Chief Privacy Officer

Melissa Abramowitz

General Counsel, Chief Compliance Officer and Chief Privacy Officer

Earlene Huntley

Group Chief Financial Officer

Earlene Huntley

General Counsel, Chief Compliance Officer and Chief Privacy Officer

Melissa Abramowitz

Management liability Arch Insurance’s management liability team is dedicated to addressing the needs of our partners. Our underwriting approach is to recognize and address exposures particular to each insured and offer creative solutions for our customers including complex risk and hard-to-place industries. Know more here: insurance.archgroup.com/north-america/canada/offering/management-liability Cyber Arch Insurance’s experienced underwriting team takes a forward-looking approach to writing network security, privacy and media liability for mid-to-large accounts. Professional liability Arch Insurance’s professional liability team is positioned to offer professional liability programs for financial service firms.

“Our thriving agency partnerships, long-tenured carrier relationships and strong leadership team are proof of Jencap’s values-centric work environment,” says Mark Maher, president of Jencap. “Everything we do as an organization is to serve our agents in a meaningful way, which is to provide industry-leading insurance solutions when they need them the most. Our brokers internally work very collaboratively. We check our egos at the door and work together to set our agency partners and their clients up for success by leveraging each other’s geographic expertise, carrier relationships and contracts, and technical expertise,” he adds. Jencap’s areas of specialization include environmental; workers’ compensation; property; construction; habitational/real estate; transportation/garage; cannabis; cyber, management, and professional liability; manufacturing; healthcare; and many more.

Jencap is committed to employing innovative enterprise-wide technology solutions that support their underwriters in making more timely and effective risk decisions. As such, they launched Two Sigma Insurance Quantified’s SubmissionIQ in 2022. SubmissionIQ equips their underwriters with the data they need to make smart and strategic risk assessments, further supporting them in implementing best-in-class business processes. The common thread woven through Jencap’s success is its people, as they have the best brokers and support staff in the industry. Fun fact: 20% of Jencap’s staff are employee equity holders. They don’t just say that their team members “own it” – they really do! This adds a unique layer of commitment and dedication to their job and the company’s success. “Our team has successfully executed on an aggressive acquisition and integration plan over the last few years, which has contributed greatly to our strong market position. Each acquisition has provided geographic expansion, new market access, exclusive programs and niche specialization,” says Jencap Chief Executive Officer John Jennings. To date, they have acquired 19 companies and rebranded 10 of those companies to Jencap. Click here for more information on Jencap.

Medals

Marine

Brokers’ Pick – Homeowners

Broker's Pick – Personal Accident and Illness Insurance

Turnaround time – claims

BDM support

Broker communication, training and development

Overall service level

BDM support

Medal

Overall service level

Broker communication, training and development

BDM support

Turnaround time – claims

Broker's Pick – Personal Accident and Illness Insurance

Marine

Brokers’ Pick – Homeowners

Medals

Overall service level

Broker communication, training and development

BDM support

Turnaround time – claims

Broker's Pick – Personal Accident and Illness Insurance

Marine

Brokers’ Pick – Homeowners

melissa.murphy@ualberta.ca